Frequently Asked Questions

CLIENT

Are Keraology products suitable for all hair types?

Yes, Keraology products are suitable for all hair types because the brand offers a variety of products for different hair needs.
Do Keraology products help with hair fall and thinning?

Yes, Keraology's Milkyway Series is designed to help with hair fall and thinning. For best results, you can use the Jupiter Mirakulo Shampoo along with the Mirakulo Tonic.
Are your hair care products free from sulfates and parabens?

Yes, most of our products are free from sulfates and parabens.
How long does it take to see visible results?

If you use Keraology products like the shampoo and conditioner, you can see visible results within one to two months.
Can I use Keraology products on chemically treated or colored hair?

Yes, Keraology products are safe to use on chemically treated and colored hair.
How do I know which Keraology product is right for my hair?

Keraology offers a variety of products tailored to different hair concerns. You can visit our website and explore the 'Shop by Concern' section to find the right product for your hair needs.
Can your products help with dandruff or itchy scalp?

Yes, to help with dandruff or an itchy scalp, you can use the Uranus TruScalp Shampoo, Serēnza Tonic, and DermaPur Scalp Therapy from Keraology's Milkyway Series.
Is there a return or refund policy?

Yes, we accept returns of unused products within 14 days. Once we receive the returned item, it takes 12–15 days for your refund to be processed. Please note, we cannot issue a refund without the actual receipt of the item(s) or proof of return delivery.
Are your products safe for daily use?

Yes, our products are safe for daily use. However, it's advisable to use them on alternate days, as most women typically wash their hair two to three times a week.

SALONS

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